help with error

[CastawayGG]

at random times, in any mode (in gamepad or K&M mode) sometimes it does this, 3 beeps and the diode does not light up, resetting does not help, an error appeared on the latest firmware version. On versions .16 and below there was no such problem, everything above the .16 version exists and I had such an error.

APP:v1.6.19
Firmware:5.6.150
Hardware:1.9.5
Bootloader:3.6.0
Game Profile Database:Synchronized
SN:300018001447323033313836


https://youtube.com/shorts/Ecm7etKgyNg?feature=share

[CastawayGG]

in game : https://youtube.com/shorts/IiYUuuKqSPc?feature=share

[Austin]

Please answer the following questions as many as possible,
so we can provide better support for you.

1. your console and game
2. Which peripherals are connected to ReaSnow S1? please provide the specific model and producer.
PS: All peripherals should be connected to ReaSnow S1 first, before connecting it to a game console.
3. Do you see any indication on the screen of your console during the trouble?
4. which config has been activated in ReaSnow S1 when you are facing this trouble?

[CastawayGG]

1. This error occurs in any game, even on the desktop.
2. keychron k2 and g pro superlight
3. I do not see. gray indicator 3 beeps.
4. any such error, even after a reset and in a clean config without macros and binds, this error appears after version .16, at random times, even if I don?t touch the mouse and keyboard, an error appears and I have to switch (any standard config, apex or wz)

[CastawayGG]

just tell me is it possible to roll back the version to .16? there were no problems there, I don't need new features, I just want to play consistently

[Austin]

You can use the firmware upgrade tool to do so. Downgrade the firmware manually.
https://www.reasnow.com/download/ReaSnowApp/firmware/S1-FirmwareV5.6.16.bin
Here's the firmware file download link