Knowledge Base

Error code and Solution

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Ports of ReaSnow S1

 

 Error Code: A00100010001(LED red, 1 beep)

Cause: no controller is detected on USB 1, or failed to enumerate authentication controller
Solution:
1.Try a new USB cable for controller
2.Change the controller to an official one or a new one

 

Error Code: A00100010002(LED red, 2 beeps)

Cause: wrong peripheral is detected on USB 1
Solution: connect a proper controller to USB 1

 

Error Code: A00100010003(LED red, 3 beeps)

Cause: controller disconnected on USB 1
Solution:
1.Try a new USB cable for controller
2.Change the controller to an official one or a new one

 

Error Code: A00100010004(LED red, 4 beeps)

Cause: controller authentication failure
Solution:
1.Try a new USB cable for controller or the converter
2.Change the controller to an official one or a new one

Error Code: A00100020002(LED white, 2 beeps)

Cause: Out Of Memory error
Solution:
1.unplug and replug ReaSnow S1
2.report to ReaSnow Team(This email address is being protected from spambots. You need JavaScript enabled to view it.)

 

Error Code: A00100030001(LED off, 1 beep)

Cause: corrupted firmware
Solution: restore factory defaults with Flash Tool

 

Error Code: A00100030002(LED off, 2 beeps)

Cause: corrupted config
Solution: restore factory defaults with Flash Tool

Error Code: A00100030003(LED off, 3 beeps)

Cause: abnormal firmware
Solution: restore factory defaults with Flash Tool

Error Code: A00100030004(LED off, 4 beeps)

Cause: abnormal boot
Solution: restore factory defaults with Flash Tool

Error Code: A00100040001(LED blue, 1 beep)

Cause: ESD or instantaneous high-load current
Solution: unplug and replug ReaSnow S1

 

Error Code: A00100040002(LED blue, 2 beeps)

Cause: Low voltage error
Solution:
1.Try a new USB cable for ReaSnow S1
2.remove high power-comsuming peripherals

Error Code: A00100040003(LED blue, 3 beeps)

Cause: USB HOST error
Solution: unplug and replug ReaSnow S1

 

Error Code: A00100040004(LED blue, 4 beeps)

Cause: Bluetooth chipset error
Solution:
1.unplug and replug ReaSnow S1
2. report to ReaSnow Team(This email address is being protected from spambots. You need JavaScript enabled to view it.)

Error Code: A00100050001(LED green, 1 beep)

          

Cause: corrupted BOOT
Solution:
1.unplug and replug ReaSnow S1
2.Return ReaSnow S1 for repairing

 

Error Code: A00100050002(LED green, 2 beeps)

     

Cause: hardware failure (HUB)
Solution:
1.unplug and replug ReaSnow S1
2.Return ReaSnow S1 for repairing

Error Code: A00100050003(LED green, 3 beeps)

     

Cause: hardware failure (BT)
Solution:
1.unplug and replug ReaSnow S1
2.Return ReaSnow S1 for repairing

 

Error Code: A00100050004(LED green, 4 beeps)

     

Cause: hardware failure (Crys)
Solution:
1.unplug and replug ReaSnow S1
2.Return ReaSnow S1 for repairing