Apex 9 mını

[ekerx7]

I bought Apex 9 mini but it doesn't work in reasnows1

[Austin]

Please inform us of the specific phenomenon that cannot be used and take a video to show it.

[ekerx7]

https://youtu.be/NECWwBJr8uo?si=itfvB32yfdTNN-gU  Non-working keyboard apex 9 mini.working keyboard Logitech 413SE

[Austin]

http://www.reasnow.com/download/ReaSnowApp/Warning%20and%20Solution.pdf
In this doc, stable blue, 2 beeps mean Low voltage error, and the solution is to remove high power-consuming peripherals.
For your situation, you can turn off the backlight on the keyboard or purchase a USB Hub with an additional power supply and connect the Reasnow S1 to this Hub.

[ekerx7]

Do you have a suggestion for a USB hub

[ekerx7]

http://www.reasnow.com/download/ReaSnowApp/Warning%20and%20Solution.pdf
In this doc, stable blue, 2 beeps mean Low voltage error, and the solution is to remove high power-consuming peripherals.
For your situation, you can turn off the backlight on the keyboard or purchase a USB Hub with an additional power supply and connect the Reasnow S1 to this Hub.

    not working, I bought a USB hub and still not working

[Austin]

How about turning off the backlight on the keyboard?

[ekerx7]

I turned off the lights on the Stellseries engine application.

[ekerx7]

You do not help with solutions

[Austin]

We will purchase a keyboard of the same model for testing

[richard]

@ekerx7
hi,
1. we tested this SteelSeries Apex 9 Mini and found no issue with its compatibility
    it works well with S1 here.
2. to have S1 work properly on PS5, please read this document(Option 1).
http://www.reasnow.com/download/ReaSnowApp/workarounds%20for%20PS5.pdf
 
in your video, we are not sure how your S1 is connected to a PS5.

[ekerx7]

I use a Besavior controller connected to S1 like this

[ekerx7]

https://youtu.be/j_1iOrceJxk?si=95M2Btl7ftrirbdY  I made a new video so you can see the wiring diagram

[richard]

it seems that this issue was caused by insufficient power supply from Besavior controller.

here are some tips for you:
1. apply an external power to your Besavior controller
2. set S1 Bootmode=PS4(PC) or PS5(P5MATE), so there is no need of a PS5 controller being connected to S1.
   in this way, it will save some power.

[ekerx7]

You said you don't need to connect a ps5 controller to S1, but S1 doesn't work without connecting it

[Austin]

I just wanted to check if there's any error that may trigger the alarm. You can connect the PS4 controller to S1, and then play PS4 games.