« previous next »
Pages: [1]

Author Topic: cant install 1.3.6 app on my andoid 4.4.2 phone  (Read 8945 times)

FoxHound

  • Newbie
  • *
  • Posts: 8
cant install 1.3.6 app on my andoid 4.4.2 phone
« on: January 20, 2021, 08:19:32 PM »
hi, i have the version 1.2.36 on my phone but cant install the app manager 1.3.6
my phone have the android version 4.4.2 and the is no newer one.
if i try to install the 1.3.6 version it says there is an passing error.
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4884
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #1 on: January 21, 2021, 12:07:31 AM »
your android version is pretty old:)
and I have your phone model name and manufacturer?
Logged

FoxHound

  • Newbie
  • *
  • Posts: 8
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #2 on: January 21, 2021, 01:58:02 AM »
youre right but i dint expect that from version 1.2 to 1.3 there would be no support for 4.4.
my phone is the Padfone Infinity from Asus.
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4884
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #3 on: January 21, 2021, 01:45:17 PM »
Logged

FoxHound

  • Newbie
  • *
  • Posts: 8
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #4 on: January 21, 2021, 05:53:01 PM »
still the same parsing error
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4884
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #5 on: January 22, 2021, 07:34:50 PM »
Logged

FoxHound

  • Newbie
  • *
  • Posts: 8
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #6 on: January 22, 2021, 10:41:02 PM »
this version works to install, but if i try to run the app it crashes after 2 seconds with the message "reasnow manager" got switched off.
actually "wurde beendet" in german
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4884
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #7 on: January 23, 2021, 12:37:24 AM »
thanks for the feedback, will check and reply later.
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4884
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #8 on: January 25, 2021, 07:11:05 PM »
@FoxHound
what's about your issue now?
is it solved?
or have your tried to upgrade your phone's os version?
Logged

FoxHound

  • Newbie
  • *
  • Posts: 8
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #9 on: January 26, 2021, 02:42:25 AM »
still the same, it got installed but it crashes if i launch it.
the support for the phone endet long ago, no new firmware
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4884
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #10 on: January 26, 2021, 11:46:39 AM »
can you record and send us a screen video to show what you got during the installation?
Logged

FoxHound

  • Newbie
  • *
  • Posts: 8
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #11 on: January 26, 2021, 02:34:32 PM »
the installation is the same as any other app. it says installing and at the end u can end it or launch the app.
in the old app the screen gets black and after 5 sec it try to find the server.
the new one u can see at the top the name of the app and after 2 sec it crashes.
is there a way to downgrade the S1 firmware so it still runs with the 1.2.36 version of the app?
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4884
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #12 on: January 27, 2021, 12:41:28 PM »
Logged

FoxHound

  • Newbie
  • *
  • Posts: 8
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #13 on: January 27, 2021, 02:52:19 PM »
this version works to run. but now i have some new issues.
i created an macro but if i click on the type: commonthe save button appears but it still is on common.
mode: hold is the same, it looks like an visual issue because here i need to click it 4 times so that the save button disappears.
if i click on the add button the loading circle appears for 1 sec and nothing happens then.
but nice to see the progress to my issue thx for the support :D
« Last Edit: January 27, 2021, 02:54:32 PM by FoxHound »
Logged

peter

  • Jr. Member
  • **
  • Posts: 69
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #14 on: January 27, 2021, 05:22:18 PM »
this issue has been reported to our R&D team, will solve it as soon as possible.
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4884
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #15 on: January 27, 2021, 06:20:34 PM »
Logged

FoxHound

  • Newbie
  • *
  • Posts: 8
Re: cant install 1.3.6 app on my andoid 4.4.2 phone
« Reply #16 on: January 28, 2021, 04:31:13 AM »
works perfect now, thanks  :D
Logged
Pages: [1]
« previous next »