CrossHair behavior weird

[Louflo]

hello,
for the second time my adapter has a weird comportement
i plug my controller and he become blue
(mouse and keyboard remove)
when i plug my controller on the USB for Keyboard and mouse
it work my cable is ok my controller too
this happened when i disconnect my mouse

[richard]

can you send a video to show us your trouble?

we might also need some more of your details, such as console, settings and configs in cross hair, etc...

[Louflo]

https://youtu.be/3wrRWPr5JnY
Sorry for the quality

[richard]

we watched your video, but it's too short and with no details.
did you hear any beeps with the blue logo? or how many beeps(repeatedly) did you hear?

are you using cross hair on xb1?
what is your settings in cross hair?

better try a new usb cable for your controller.

[Louflo]

i have a xbox one
i don't have ear a beep,
my settings is basicaly [link to my settings]
this video represent represented wholeness of the weird compoortement
https://www.noelshack.com/2019-08-6-1550931973-dd.png
https://www.noelshack.com/2019-08-6-1550931979-dssqdqsdsqd.png
https://www.noelshack.com/2019-08-6-1550931978-sqdqsdsqd.png
https://www.noelshack.com/2019-08-6-1550931979-sqdsq.png
https://www.noelshack.com/2019-08-6-1550931977-sqdqsdqdq.png
https://www.noelshack.com/2019-08-6-1550932103-dsffdssdfsdfsdf.png
https://www.noelshack.com/2019-08-6-1550932104-sqsqqsqsqsqs.png
https://www.noelshack.com/2019-08-6-1550932104-qsddsqdsq.png

[richard]

Hi Louflo,
You got stucked at a stable blue LOGO with no beep, right?
If it's so, there is some problem with the connection between Cross Hair and your XB1 console.
Here some things you can try:
1. use a new usb cable to connect cross hair to xbox one,
   do not use usb extension cable between them.
   and make sure they are  firmly connected.
2. power off your xbox one completely, and remove its AC power cord for a while,
   then power up your xbox one and try again.