Config Mode in Crosshair 3.12.21 for SWITCH

[akirose]

I'm using Reasnow Crosshair 3.12.21 for SWITCH.
I have already configured so that F12 keys act as "Config Mode" in global setting.
but can't get in to Config mode F12 does not work.
It seems that Key Map does not apply.

thank you.

[richard]

Hi akirose,
Thanks for reporting!

We did find the problem in this version,
will fix it soon.

[richard]

There are 2 ways to fix it:
1. "restore factory configuration"
2. set "Config Mode" and "HIP/ADS +/-" in "Global Settings" manually.

[therealmanu2001]

I need help but I do not know where to go. I bought the "Cross Hair" for a nintendo switch and it does not work for me. I bought a compatible keyboard and mouse but it does not work either. I do not know what to do.

[richard]

Hi therealmanu2001,

Please answer the following questions as many as possible,
so we can help you better.

1. Cross Hair Manager version, which you are using right now.

2. Cross Hair hardware version

3. you console and game

4. When did you buy this Cross Hair?
Does it ever work properly?

5. Can Cross Hair work properly on PC or other consoles?

6. Please provide some specific description of your trouble

7. The color and state(breathing or stable) of the LOGO on Cross Hair when you are in troulbe?
do you hear any continous beeps? how many beeps do you hear in one cycle?

8. Which peripherals are connected to Cross Hair? please provide the specific model and producer.
PS: All peripheral should be connected to Cross Hair first, before connecting Cross Hair to game console.

9. Do you see any indication on the screen of your console during the trouble?

10. Can you guess what has caused your trouble? If you don't know, please just skip this question.