Help

[kelevra900]

Hello everyone, I am new to the forum . I bought this fantastic product the cross hair for ps4, and having already a tartarus chrome keyboard I can not set it as I like. If someone can give me an advice or a tutorial. thank you so much

[richard]

this video might help you:)

ReaSnow Cross Hair Mapping buttons in game
http://youtu.be/aP_9wE4EWBg

[kelevra900]

thanks, looking at your tutorial I have not solved the problem maybe the keyboard tartarus chrome not supported changes by playing with the cross hair and the settings of the house remain set

[richard]

can you send a video to support@reasnow.com
to show us how you are mapping buttons in config mode?

[kelevra900]

I sent an email with the problem written and they kindly replied to me like that

 
Hi Stefano,


Thank you for coming back to us.


I understand that you're trying to use the Tartarus Chroma with your PS4.


The Tartarus Chroma is only officially supported by PC's. It is a Macro Pad, therefore it needs to run through Synapse.


Therefore you can encounter issues while trying to use it with an unsupported device.

[richard]

if you can follow instruction pdf file in the topic below and also send a video to show us your trouble,
we might find a solution for you.
http://www.reasnow.com/forum/index.php?topic=1524.0

this link might also help you:
http://www.mediafire.com/file/e66rzbmhk1y5a08/BusHound_v6.0.1.rar

[kelevra900]

thank you very much for your availability, in the weekend I will send you the video