Author Topic: Need help to get Madcatz SFIV Arcade Fightstick Tournament Edition working (Read 218325 times)

Antiriad · « **on:** February 17, 2017, 03:04:23 AM »

Hi,

I bought the Cross Hair to use my Madcatz SFIV Arcade Fightstick Tournament Edition (PS3) with my PS4 and XBox One.
My problem is now, that the Cross Hair doesnÂ´t detect the Arcade Fightstick.
I tried to use "Config Mode" to map buttons to the Fightstick. But this doesnÂ´t work.

Is there any chance to get the Stick working with the Cross Hair?

Thanks in advance for the support.

Antiriad

richard · « **Reply #1 on:** February 17, 2017, 10:17:01 AM »

Hi Antiriad,
you may follow the instruction pdf file in the following topic,and send the result to our support email.
http://www.reasnow.com/forum/index.php?topic=1524.0

it might be solved easily:)

Antiriad · « **Reply #2 on:** February 18, 2017, 06:11:07 AM »

Hi Richard,

thanks for your response.
But the free version of Bus Hound doesnÂ´t support to change the settings as required.
in the free version it is not possible to change "Capture Capacity" and "Max capture length".
And I donÂ´t have $799 to get the full version.

The other question is, how I should get the Arcade Stick to work on PC when it is normaly used for the PS3.
But it is a prerequisite to make sure Make sure that the device can work well on PC.

I hope this was not only a big joke?

richard · « **Reply #3 on:** February 18, 2017, 06:47:41 PM »

Hi Antiriad,
We have got the file you sent, but due to limitation of the free version,
the info you sent can't help us.

But we have sent you an email, please follow instructions in it.

Antiriad · « **Reply #4 on:** February 19, 2017, 02:58:36 AM »

Thank you.
I did sent a new capture data file.
Hopefully the new file helps.

richard · « **Reply #5 on:** February 20, 2017, 03:05:51 AM »

got it, will get back to you soon!

richard · « **Reply #6 on:** February 20, 2017, 09:40:32 PM »

hi, we are analysing you data, and some more details of yours might help us a lots.
1. if you plug and unplug the arcade stick while Cross Hair is powered up,
do you hear beeps from Cross Hair?
2. plug your arcade stick into PC
and find it in "control panel"->"devices and printers"
you can test it here.
3. if possbile, we would like to have a video of your mapping arcade stick's buttons,
in Cross Hair 's config mode.

Antiriad · « **Reply #7 on:** February 21, 2017, 05:45:58 AM »

Hi Richard,

see my answers in red.

1. if you plug and unplug the arcade stick while Cross Hair is powered up,
do you hear beeps from Cross Hair?
Yes
2. plug your arcade stick into PC
and find it in "control panel"->"devices and printers"
you can test it here.
The stick is found as "PC USB Wired Stick 8838".
But when I try to test it, neither pressing a button nor using the X/Y-axis (stick) is detected.
I tried the Arcade Stick on my PS3 to make sure that everthing is ok with it.
The stick works fine with the PS3.
3. if possbile, we would like to have a video of your mapping arcade stick's buttons,
in Cross Hair 's config mode.
I can describe what I do.
Enter config mode by pressing "SHARE + OPTIONS" on the PS4-Controller. Crosshair beeps 3 times.
Pressing Playstation-Button on PS4-Controller. Crosshair beeps 1 time and blinks in blue.
Pressing X-Button on PS4-Controller. Crosshair beeps 1 time and stays blue.
Pressing X-Button on Arcade Stick to map button -> Nothing happens.
Is the description good enough or do you need a video.

richard · « **Reply #8 on:** February 22, 2017, 04:26:52 PM »

it's clear and enough, we will need some time to figure things out.
by the way, do you have the official page of your arcade stick or some selling pages .

we do not sure which one you are using.

Antiriad · « **Reply #9 on:** February 23, 2017, 04:54:24 AM »

ItÂ´s this one:
MADCATZ SF4088380/02/1
PLAYSTATION 3 STREET FIGHTER IV TOURNAMENT EDITION FIGHT STICK

http://www.ultravideogamesoutlet.com/unit/4785627/

https://www.amazon.com/Sony-PS3-Street-Fighter-FightStick-Tournament/dp/B001M25AY6/ref=sr_1_4?s=videogames&ie=UTF8&qid=1487794962&sr=1-4&keywords=Official%2BStreet%2BFighter%2BIV%2BArcade%2BFightStick%3A%2BTournament%2BEdition%2Bby%2BMad%2BCatz%2C&th=1

I found a information about how the stick works on the PC:
The stick will only work on INTEL chipset motherboards.
If the motherboard has an NVIDIA deployed chipset (any version of nForce), chances for this joystick to work are zero.
The only way to make this work on a PC 100% is to use a PCI USB card with VIA chipset.
ThatÂ´s why it doesnÂ´t work with my PC.

richard · « **Reply #10 on:** February 23, 2017, 12:12:46 PM »

ok! got it!

then the captured data can not help us.

we might need some time to figure out whether we can get the device or not.

Antiriad · « **Reply #11 on:** February 28, 2017, 08:37:49 AM »

Hi Richard,

today I took my laptop and got the Arcade stick working on it.
Therefore I did send you new data which I captured with Bus Hound.
This time the data should be correct.

Please try again to get my PS3 fighting stick working with the Cross Hair on PS4 and Xbox One.

Thank you.

Regards,
Sascha

richard · « **Reply #12 on:** February 28, 2017, 09:51:16 AM »

Yes, we have got it, will reply as soon as possible.

Antiriad · « **Reply #13 on:** March 04, 2017, 03:50:27 PM »

Hello Richard,
can you already estimate whether the support of the stick is possible or not.
Because I have not much time left to send back the item to the seller if it doesnÂ´t work with my arcade stick.
Thanky you.

richard · « **Reply #14 on:** March 04, 2017, 04:18:02 PM »

Hi, we seldom met a device that can not be supported if we can get the full data. don't worry about that, we will release this support for you soon.
As for the specific time, i will let you know later in 24 hours for the most.

richard · « **Reply #15 on:** March 04, 2017, 07:53:19 PM »

Hi, we read through all the data you sent, and found multiple buttons are pressed at the same time.
so please make sure all the following settings are done properly for your arcade stick.
1. Control Stick Swtich: is set to DP(D-pad)
2. Cancel all â€œTurbo buttons" by holding "TURBO" button for 5 seconds without depressing any buttons.
the turbo LED will illuminate for one 1 second and then go out

then, please try mapping the buttons again in Cross Hair config mode.

We look forward to your feedback.

Antiriad · « **Reply #16 on:** March 05, 2017, 02:56:04 AM »

Hi Richard,

I think the reason why you see multiple buttons pressed at the same time in the capture data was me.
I thought you need data from the stick and therefore I pressed many buttons during the Bus Hound capture process.
I can capture the data again if that is a problem with the multiple buttons pressed.

I also tried to set the Control Switch to DP, holding the Turbo button 5 seconds.
But nothing happen. There was no LED that illuminates for 1 second.
Mapping with the Cross Hair config mode also doesnÂ´t work.

Any other ideas?

richard · « **Reply #17 on:** March 05, 2017, 08:37:09 AM »

Hi, here is a config for you in attachment.
Please delete all your current configs and import this one.
Do not change any settings in it.

Just try the stick in main UI of your console,
and tell me the result.

Antiriad · « **Reply #18 on:** March 05, 2017, 05:14:03 PM »

I tried it, but doesnÂ´t work yet.

richard · « **Reply #19 on:** March 05, 2017, 06:06:24 PM »

we just got a sample Madcatz SF4 Arcade Fightstick TE,
the problem might be solved soon,
please just wait a while for our later post.