Author Topic: Problem with G13 (Read 30924 times)

LeeCColdSun · « **on:** February 16, 2017, 12:02:20 AM »

Cross Hair Manager is v1.45.0
Can't find J61 J62 J63

richard · « **Reply #1 on:** February 16, 2017, 10:23:36 AM »

hi, yes, that is a little bug of our UI, we have just got similar report from one of our retailers.
there is no way in Manager to do the mapping for keys beyond J61.
will correct it in the following version soon, thanks a lot for the report.

and currently, you may try mapping these 3 keys in config mode, share+option and then PS,
it will help.

LeeCColdSun · « **Reply #2 on:** February 20, 2017, 11:18:57 PM »

Quote from: richard on February 16, 2017, 10:23:36 AM

hi, yes, that is a little bug of our UI, we have just got similar report from one of our retailers.
there is no way in Manager to do the mapping for keys beyond J61.
will correct it in the following version soon, thanks a lot for the report.

and currently, you may try mapping these 3 keys in config mode, share+option and then PS,
it will help.

still has the same problem in v1.45.2

richard · « **Reply #3 on:** February 21, 2017, 10:11:00 AM »

hi, we have redefined the key of g13, please check the pic attached.
j57,j58,j59 will be what you need.

LeeCColdSun · « **Reply #4 on:** February 21, 2017, 05:43:49 PM »

Quote from: richard on February 21, 2017, 10:11:00 AM

hi, we have redefined the key of g13, please check the pic attached.
j57,j58,j59 will be what you need.

thanks!

LeeCColdSun · « **Reply #5 on:** February 24, 2017, 12:21:50 AM »

i have tried J57 J58 J59, but they still not working.
and i can map the three buttons of G13 in config mode.

richard · « **Reply #6 on:** February 24, 2017, 07:52:55 AM »

are you using Cross Hair Manager V1.45.2,our latest version?

LeeCColdSun · « **Reply #7 on:** February 24, 2017, 09:32:51 PM »

this is the manager i am using now.
and i have restored factory configuration.

richard · « **Reply #8 on:** February 24, 2017, 10:43:32 PM »

hi, which buttons on controller has been mapped to j57,j58,j59?
and after you mapped them in config mode, what do you see in UI of Cross Hair Manager?
can you give a screenshot of those buttons' mapping? that may help us to figure out how this happens.

LeeCColdSun · « **Reply #9 on:** February 25, 2017, 02:25:58 AM »

i have tried to map Ã— and △ to J57 and J58 in manager, but it dosen't work.
and i just found i can't map any buttons to j59 in config mode.
the ui dosen't change after mapping in config mode

richard · « **Reply #10 on:** February 26, 2017, 09:40:01 AM »

thanks for the report, we will solve it soon.

richard · « **Reply #11 on:** February 26, 2017, 09:40:32 PM »

after mapping x and △ to j57 and j58 in config mode,
can you send us a screenshot what is showed in UI of Cross Hair Manager?

we would like to know the result of that operation.

LeeCColdSun · « **Reply #12 on:** February 27, 2017, 07:52:05 PM »

this is the screenshot after mapping in config mode
it dosen't change anything but this does work

richard · « **Reply #13 on:** February 27, 2017, 10:38:09 PM »

hi, thanks for sending us these pictures, we will follow it and try our best to fix it.

richard · « **Reply #14 on:** March 01, 2017, 10:37:18 PM »

Hi, we did find a bug in our previous release,
can you try this new one and give us your feedback?

http://www.reasnow.com/download/software/Cross%20Hair%20ManagerV1.45.3.zip

currently we have no Logitech G13 in hand to do a full test, sorry for that.

LeeCColdSun · « **Reply #15 on:** March 04, 2017, 06:27:01 PM »

i have tried v1.45.3, all the buttons on keybord and mouse do not work.
only the DS4 and G13's joystick(not include J59) can be used.
and CH can't recognize PS4Pro controller(red lights beep 3 times), PS4 controller is ok.

richard · « **Reply #16 on:** March 04, 2017, 06:49:30 PM »

after upgrading your firmware, please delete all your current configs,
and add a new config for keyboard and mouse.

please use a normal keyboard and mouse, not g13.
are you sure all the buttons on normal keyboard and mouse do not work?

richard · « **Reply #17 on:** March 04, 2017, 07:56:11 PM »

Hi, we released a new version according to your description.
can you give it a try?
http://www.reasnow.com/download/software/Cross%20Hair%20ManagerV1.45.4.zip

LeeCColdSun · « **Reply #18 on:** March 05, 2017, 12:19:34 AM »

finally fix it, everything is ok with v1.45.4. thanks a lot!

richard · « **Reply #19 on:** March 05, 2017, 06:07:03 PM »

great!