The CH does not support my mechanical keyboard(Tt Poseidon ZX)

[bingo_1214]

The CH does not support my mechanical keyboard：Tt Poseidon ZX!
I strictly in accordance with the instructions to set my keyboard.

I have try the way like:
1:Press Share+Option to set buttons，when I press my keyboard’s key, CH does not have any reaction;
2:Use the PC client to set the keyboard，my mouse worked but keyboard didn't.

Is there anyway to solve this problem？

[destiny001]

Download the latest version firmware, I think that will solve your problem!

http://www.reasnow.com/forum/index.php?topic=25.0

[reasnow]

Try the newest firmware, and report to us the result.

[richard]

Have you tested your keyboard with newest firmware?

[bingo_1214]

Try the newest firmware, and report to us the result.

Sorry，I have try the newest firmware V1.30.1, and updated CH, bu it still doesn't work with my keyboard.
I used to write a driver of this keyboard for MacOS, this is the HID report，I hope this could help you：

===report：
  idVendor: 1382
  idProduct: 12387
  bcdDevice: 256
  bConfigurationValue: 1
  bInterfaceNumber: 0
  hidReportDescriptor: !binary |-
    BQEJBqEBBQgZASkDFQAlAXUBlQORApUFkQEFBxngKeeVCIECGQQpKAlPCVAJ
    KwksCVEJUpUrgQIJU5UBgQIZWSlklQyBAhk8KU4JKQkqCS0JLhUAJQGVF4EC
    GVMpWJUGgQIZMCk7lQyBAhmFKYuVB4ECGZAplpUGgQIJZQkvlQKBAnUIlQGB
    AcA=

[richard]

The newest firmwar is 1.31.0! wrong version.

follow this topic:
http://www.reasnow.com/forum/index.php?topic=25.0

[bingo_1214]

The newest firmwar is 1.31.0! wrong version.

follow this topic:
http://www.reasnow.com/forum/index.php?topic=25.0

I'm sorry, I write the wrong version, I am using the latest version 1.31.0，and the CH firmware version is 1.53.0

[richard]

then please follow the Hardware Support Request procedure,

http://www.reasnow.com/forum/index.php?topic=1429.0

[richard]

Tt eSPORTS POSEIDON ZX has been added to our hardware support list.

There is a problem in the previous version, and it has been solved in the latest version. V1.32.0.

Please try it!