We'd love to solve the issue, and we need more info about that. Cause we can't reproduce the problem based on the current conditions.
1.Your console and game
2.ReaSnow S1's firmware version and ReaSnow Manager App version.
3.In game settings
4.Which weapon do you use in the game
Also, a video to show us your trouble.
Please upload the video to youtube or other file-sharing servers, and send us the URL.