This is necessary

[uThunder7z]

A bigger team to respond faster on the forum, as well as the Xim community. They respond to the community VERY quickly, in minutes or hours. And try to put greater smoothing on the Reasnow S1, it's a great adapter, but it shakes the screen a lot (at least for R6), the more similar to the control the better.

[uThunder7z]

Even though the S1 is very good, I still think it's better than the Xim. Xim's smoothing is far superior.

[Austin]

And we will try our best to reply users as fast as we can.

[Austin]

We will need the following details to help you:
1. your console and game
2. mouse DPI/CPI and USB report rate, mouse model, and producer
3. settings in the game on console, such as sensitivity, dead zone, acceleration, aim assist, etc. 
   it's better to restore all settings in game and change the settings as shown in our APP, and try it again with a default game config.
4. which config has been activated in ReaSnow S1?
your settings for HIP/ADS /HIP YX Ratio/HIP MIN/ADS YX Ratio/ADS MIN/curve in this config
5. ReaSnow S1 firmware and APP version
6. a video to show us your trouble
please upload the video to youtube or other file-sharing servers, and send us the link.

[uThunder7z]

My S1 broke so I can't answer the questions. But these recommendations would help the community a lot.

[richard]

thanks for the suggestion!
we will try our best to reply to all the posts here as soon as possible:)