my reasnow crosshair does not connect with the reasnow manager app

[Rusty]

 I have a reasnow crosshair that is compatible with the reasnow manager app I connect everything ok but the app does not connect on reasnow device found

[richard]

Please answer the following questions as many as possible,
so we can provide better support for you.

1. firmware version/ APP version
2. your console and game
3. When did you purchase this ReaSnow S1?
Does it ever work properly?
4. The color and state(breathing or stable) of the LED indicator on ReaSnow S1 when you are in trouble?
do you hear any continuous beeps? how many beeps do you hear in one cycle?
5. Which peripherals are connected to ReaSnow S1? please provide the specific model and producer.
PS: All peripheral should be connected to ReaSnow S1 first, before connecting it to a game console.
6. a video to show us your trouble will be better
you can upload the video to youtube or other file-sharing servers, and send us the link.

[Rusty]

my adapter and the Reasnow crosshair not the s1 it is in the latest version I connect everything right and I connect the bloothoth csr 4.0 dongle but it doesn't work I can't connect to my cell phone in the reasnow manager app

[richard]

sorry, please provide specific answers to all my previous questions,
or we can't help you effectively.

[Rusty]

my crosshair is at version 1.7.7 version app 1.4.3 which version do I have to be able to connect to the reasnow manager app

[richard]

v1.7.7 is your hardware version, right?
and what is the firmware version of your Cross Hair?