Razer Wolverine Ultimate & ReaSnow S1

[richard]

if ReaSnow S1 shows a breathing color with no beeps while losing control,
that means PS4 controller authentication has failed.

1. please try a new and qualified USB cable for your PS4 controller,
a shorter is better.

2. you can also replace the USB cable between PS4 and ReaSnow S1,
occasionally, this cable will also bring similar troubles to us.

[AlenK]

Hi!

Sorry, it doesn’t help much! It still freezes after some gameplay!

[richard]

1. use a better USB cable for the authentication controller on USB port 1,
a shorter one is better.

2. power off your game console completely, remove the power cord.
then power on your console again

This might be some help for you!

[AlenK]

Thank you for reply! I had replaced the cable to qualified one, however my Razor TE gets stuck and moves in one direction when I run wired and use macros. Please re-test the device again.

[richard]

can you export the config which you are using and send it to us(support@reasnow.com)?
and a video to show us your trouble will be better.

[AlenK]

I simply assign macros to my dualshock ps4 buttons and run them on razor TE. For example switching key is on ds ps4 and hotkey is on razor te, maybe  this causes some problems? Because as shown in the video: on elite xbox 2 series switching key and hotkey macros are both launched from elite xbox 2.

[AlenK]

The macros work for some time however later on my razor TE gets stuck and the character moves in one direction and the assigned buttons stop working as they did before.

[richard]

we will check here.
but if you can provide the config you are using and a video,
it will be more efficient.

[AlenK]

I have sent your configs with buttons assignment and rapid fire macros, please wait for them from my e-mail: alenkul@rambler.ru

[AlenK]

The game I play is Ghost Recon Wildlands: Ghost War.

[richard]

got it, will check and reply.

[AlenK]

Hi, Dev Team!

Any news on my request above?

[richard]

we tried the config and macros, but find no similar issue here.

here are our conditions:
1. Flash Tool V5.3.42
http://www.reasnow.com/download/ReaSnowApp/ReaSnow%20Flash%20ToolV5.3.42.zip

2. ReaSnow Manager APP V1.2.31
http://www.reasnow.com/download/ReaSnowApp/ReaSnow%20Manager%20V1.2.31.apk

3. PS4 + Xbox One controller + PUBG
we have no Razer Wolverine TE in hand,
so Xbox One controller is used as a replacement.

PS4 controller "Dpad Up" is used as the switching key for the rapid fire macro,
press it, the rapid fire macro is enabled,
press it again, the rapid fire macro is disable.

Everything works as we expected.


will you face the same issue if other controllers(gamepads) are used, instead of Razer Wolverine TE?

[AlenK]

Thanks! Actually I use razor raiju TE for PS4, not wolverine. Ok I will check.

[AlenK]

The issue with the connection still remains. The device stops responding after some gameplay. The controller freezes and the game character moves by itself in one direction. Sorry!

[richard]

similar issues are caused by some bad connection between PS4 controller and ReaSnow S1,
or they might also be caused by some bad connection between ReaSnow and PS4 console.

so it's better to try some good and short USB cables for the connections.

[AlenK]

Resolved by replacing the DS controller to the original one.
Thanks!