we updated the recommended in-game settings and the config on Oct-13-2021
https://youtu.be/rXnjPczCEPEis there any change after that?
We will need the following details to help you:
1. your console and game
2. mouse DPI/CPI and USB report rate, mouse model, and producer
3. settings in the game on console, such as sensitivity, dead zone, acceleration, aim assist, etc.
it's better to restore all settings in game and change the settings as shown in our APP, and try it again with a default game config.
4. which config has been activated in ReaSnow S1? and the config version?
your settings for HIP/ADS /HIP YX Ratio/HIP MIN/ADS YX Ratio/ADS MIN/curve in this config
5. ReaSnow S1 firmware and APP version
6. a video to show us your trouble
you can upload the video to youtube or other file-sharing servers, and send us the link.