Sound problems in Destiny 2 xbox one x

[Willi161RUS]

ReaSnow Flash Tool V5.3.62 sound normal good.

ReaSnow Flash Tool V5.3.63, V5.3.64, V5.3.67, V5.3.68, V5.3.73, V5.3.74 distorted sound, highly distorted when shooting.

console: xbox one x
controller model: xbox original
headset: apple earpods with connector 3,5 mm

[Willi161RUS]

Is this the Reasnow forum?

Will they answer me?

Maybe I wrote in the wrong place about the problem with sound in the latest firmware versions?

[peter]

Sorry for the delayed reply!
this issue has been reported to our R&D team, will get back to you as soon as possible.

[Willi161RUS]

Thanks for the answer. I will wait for a solution to the problem.

[LikeABoss]

Not to attempt to hijack the thread but with firmware 5.3.74 can it only be used by android? I attempted with my iPhone and it told me I needed an updated app version. I couldn’t find anything for iPhone. Any help would be great as I do have an android tablet so I can still use my ReaSnow

[peter]

firmware 5.3.74 is a beta one,ios App will be available later.

[richard]

@Willi161RUS
Can you try connecting your Xbox One controller to the game console directly with a usb cable,
and test your apple earpods again.
will you find any audio issues?

[Willi161RUS]

!!!!! I wrote that when using the firmware ReaSnow Flash Tool V5.3.62 no problem with sound, sound without distortion !!!!!

When installing firmwares, ReaSnow Flash Tool V5.3.63, V5.3.64, V5.3.67, V5.3.68, V5.3.73, V5.3.74 distorted sound, highly distorted when shooting.

I only observe sound distortions in game Destiny 2, in other games everything is fine.

[richard]

just released V5.3.75,
please try this latest one and provide your feedback.

And if possible, pleast try some other headset or earpiece.

[Willi161RUS]

Checked the new firmware version ReaSnow Flash Tool V5.3.75 and the application ReaSnow Manager APP V1.2.48 sound is distorted.

Connect other headphones (beats, htc) the sound is distorted (I wrote that when using the firmware ReaSnow Flash Tool V5.3.62 no problem with sound)

I want to remind you that such problems with sound were already about a year ago (there was a post on the forum) you fixed in the next firmware.

[richard]

Hello,
the thing is we can't reproduce the issue here,
all the above versions are tested.

and here are some more questions:
1. have you added some macros in the Destiny 2's config?
2. a new Destiny 2's config is added with no changes, will you face the same audio issue?
3. can I have some audio samples of the distorted sound?
4. some videos of how ReaSnow S1 are connected will be good.

[Willi161RUS]

Thanks for the help.

I hope when you can reproduce the problem in your production and solve this problem, I will look forward to it.

[richard]

we just fixed some other audio issue,
hopefully this new version can address yours too:)
http://www.reasnow.com/download/ReaSnowApp/ReaSnow%20Flash%20Tool%20V5.3.76.zip

[Willi161RUS]

Thanks for your work.
In the new 76 firmware everything is ok with sound.
Your firmware testers should be paid bonuses. )