ReaSnow Forum

General Category => General-Discussion => Topic started by: Pansa on January 05, 2019, 07:06:50 AM

Title: Technical problem
Post by: Pansa on January 05, 2019, 07:06:50 AM

After updating the firmware of the device with upgrade tool v4.0, it periodically stopped seeing the keyboard / mouse. The device does not issue errors, the firmware was successful.
The keyboard or mouse just disappears, while they are 100% intact. Will the firmware rollback help and how can this be done?

Title: Re: Technical problem
Post by: richard on January 07, 2019, 10:52:37 AM

please run upgrade tool v4.0 first, and then connect cross hair to pc again.
let us know what you get.